PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Epic Office Furniture, Inc. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Epic Office Furniture, Inc. or purchasing Epic Office Furniture, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Epic Office Furniture, Inc. or to purchase Epic Office Furniture, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Epic Office Furniture, Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Epic Office Furniture, Inc. used in the site are trademarks or registered trademarks of Epic Office Furniture, Inc.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Epic Office Furniture, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Epic Office Furniture, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Epic Office Furniture, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Epic Office Furniture, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Epic Office Furniture, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that Epic Office Furniture, Inc. product is mistakenly listed at an incorrect price, Epic Office Furniture, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Epic Office Furniture, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Epic Office Furniture, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Epic Office Furniture, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Epic Office Furniture, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Epic Office Furniture, Inc.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Epic Office Furniture, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Epic Office Furniture, Inc. does not and cannot review all communications and materials that are posted to or created by users accessing the site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Epic Office Furniture, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Epic Office Furniture, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Epic Office Furniture, Inc. in its sole discretion.
You agree to indemnify, defend, and hold harmless Epic Office Furniture, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Epic Office Furniture, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Epic Office Furniture, Inc., Epic Office Furniture, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Epic Office Furniture, Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Epic Office Furniture, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
WHEN YOUR SHIPMENT ARRIVES
Please check the shipping boxes thoroughly. If the boxes show evidence of rough handling or should they be punctured, crushed, dented, creased, torn, or wet, it is a MUST that this condition be noted on all copies of the freight bill when you sign for the shipment. Should you suspect that the contents are damaged or if there are any visual shipping damages, it is important to document the damages in detail on the Delivery Receipt and have the delivery party co-sign the Delivery Receipt.
If the shipment delivered to you is not in accordance with the number of cartons shown on the freight bill, have the delivering driver note the shortage on the freight bill when delivery takes place. Advise us of any shortage and we will trace the shipment with the delivery carrier. If the shortage cannot be located within a reasonable time, the missing items will be replaced.
As much as we try our very best to prevent damages, there will inevitably be circumstances in which this may occur and we sincerely apologize in advance for any inconvenience this may cause you. We also greatly appreciate your help and support in helping us to remedy the issue.
In the event of a damaged shipment, please notify us immediately either by phone or by e-mail. We will provide you with step-by-step instructions as to what to do. If you contact us during the actual delivery, we will also be able to give you exact instructions during the delivery process.
If merchandise is damaged or defective, we will make arrangements with the manufacturer to remedy the situation. No merchandise may be directly returned to Epic Office Furniture Inc. under any circumstances.
Some manufacturer’s request pictures of the damaged product. If the manufacturer requests pictures, we will inform you.
Returns & Cancellations
Products sold by Epic Office Furniture, Inc. are shipped directly from the manufacturer. After the order is put into the manufacturers system and production has begun the order can not be cancelled. All returns must request an RA (return authorization) number before return can occur. Failure to request an RA will subject buyer to full cost of order. Without RA Epic Office Furniture, Inc. customer assumes all responsibility for merchandise ordered. Shipping is handled by 3rd party common carriers. Freight charges cannot be refunded. Customer is responsible for all actual freight charges for inbound and out bound freight charges regardless of freight charge in sale. Freight is incurred when product leaves manufacturer or warehouse. All free shipping items incur same freight policies. Restocking charges may also apply. This is at the discretion of the manufacturer and can be up to 20% of the order. The return must be in the original packaging and must be returned by following specific instructions and a valid RA number. Any returns sent without prior authorization will not be credited. No returns are allowed on Custom Items. No Exceptions. Any return freight expenses are the customers responsibility.
Fabric and Wood Finish Selections
Computer monitors rarely show the exact tone and color of a selection. If you have any doubts about color matching, please request free color samples prior to placing your order to ensure proper color selection.
DELAYS & BACK ORDERS
Most orders are processed the same day they are received and ship within 3-5 business days after the payment has cleared. In the event of an occasional back order, we will notify customers as soon as possible so that proper delivery times can be established. Back orders are rare but do occur on occasion. Your patience in the event of a back order is appreciated.
Special Orders and Custom Orders
Some manufacturers take special orders (specific stain, color, fabric, etc) and custom orders (built to specific dimensions). If a special order is specified, lead times can be 6 – 12 weeks for production. Please be sure of your features color and fabric selection on all special and custom orders as special and custom orders may not be returned.
Please review these terms and conditions that will be applicable to your purchase. Buyer shall pay all reasonable costs and expenses, including attorney and collection fees, and late fees, incurred by Seller in connection with any amounts due for goods ordered.
By purchasing from our site you agree to the terms and conditions set forth.